Jeanie Johnston Logo
Jeanie Johnston Logo

Terms and Conditions

Please read our terms and conditions carefully before using this website.


A. These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website and any webpages containing this domain name (our “Site”), whether just browsing, or if you upload information to the Site requesting us to interact with you or to contact you; use of our Site includes accessing and browsing our Site. B. Please read these terms of use carefully before you start to use our Site, as these will apply to your use of our Site. We recommend that you print a copy of this for future reference. By using our Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our Site.

1. Other applicable terms

1.1 These terms of use refer to our Privacy Policy which also applies to your use of our Site and which sets out the terms on which we process any personal data we collect from you, or that you provide to us, including our use of cookies on our Site. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

2. Changes to our terms and our site

2.1 We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

2.2 We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

3. Accessing our site

3.1 Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis and it at the user’s sole risk. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

3.2 You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

4. Intellectual property rights

4.1 “The Jeanie Johnston” is an Irish registered trade mark of The Jeanie Johnston, Custom House Quay, Dublin 1, Ireland.. The contents of this website are copyright of The Jeanie Johnston unless otherwise indicated.

4.2 We are the owner or the licensee of all intellectual property rights in our Site, including in the material published on it. Works on our Site are protected by copyright laws and treaties around the world and all such rights are reserved to us. Our status (and that of any identified contributors or licencors) as the authors of content on our Site must always be acknowledged.

4.3 You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

4.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

4.5 You must not use any part of the content on our Site for commercial purposes without obtaining a licence or written permission to do so from us or our licencors.

4.6 If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

5. No reliance on information

5.1 The content on our Site is provided for general information only. It does not amount to advice or a representation upon which you should or can rely.

5.2 Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

6. Limitation of our liability

6.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Irish law.

6.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

6.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 7.3.1 Use of, or inability to use, our Site; or 7.3.2 Use of or reliance on any content displayed on our Site.

6.4 If you are a business user, please note that in particular, we will not be liable for:

6.4.1 Loss of profits, sales, business, contracts or revenue; 7.4.2 Business interruption; 7.4.3 Loss of anticipated savings; 7.4.4 Loss of business opportunity, loss of or corruption of data, goodwill or reputation; or 7.4.5 Any indirect and or consequential loss or damage.

6.5 Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes without our permission, and we have no liability to you for any loss of profit, loss of business and business contracts, business interruption, or loss of business opportunity.

6.6 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

6.7 We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

7. Viruses

7.1 We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software in accessing and using the Site.

8. Linking to our site

8.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page. You must not establish a link to our Site in any website that is not owned by you. We reserve the right to withdraw linking permission without notice at any time should we wish to do so.

8.2 If you wish to make any use of content on our Site other than that set out above, please contact

9. Third party links and resources in our site

9.1 Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and these terms of use do not apply to those sites or resources.

10. Applicable law

10.1 Please note that these terms of use, its subject matter and its formation (and any non-contractual disputes or claims), are governed by Irish law. You and we both agree that the courts of Ireland will have exclusive jurisdiction.

11. Ticket sales

11.1 The management reserves the right at all times to refuse admission. By purchasing tickets for the Jeanie Johnston, you acknowledge that you have read and agree to be bound by and subject to the following Terms and Conditions and have read and agree to the use of the information you provide us with.

11.2 Once your tickets have been purchased, the ticket is non-changeable and non-refundable except at the absolute discretion of Jeanie Johnston management. Once purchased, a ticket(s) must be redeemed within the date clearly stated on the ticket.

11.3 All prices are quoted in Euro. Whilst we reserve the right to increase or decrease our prices at any time before you book, once your booking is confirmed the price of your booking as stated in the confirmation email will not be altered.

11.4 We will use all reasonable endeavours to ensure that Jeanie Johnston and all of its exhibits/displays are open for use by visitors during normal opening hours. However, we reserves the right, in its absolute discretion, whether for safety reasons or otherwise and with or without prior notice to close Jeanie Johnston or any part of it. In the event of such closure, we will refund any visitor the cost of his or her prepaid ticket. Otherwise we shall have no liability whatsoever, including no liability for travel expenses or any other out of pocket expenses in respect of closure of part or all of Jeanie Johnston.

11.5 From time to time Jeanie Johnston or other authorised third parties may carry out photography or other recording at the venue and any images or recordings may feature visitors. Visitors consent to the use of such images by Jeanie Johnston in connection with advertising, promotions or monitoring and acknowledge that the copyright in such images rests with Jeanie Johnston and/or any authorised third party.

11.6 The Jeanie Johnston is suitable for all ages. Children under the age of 16 must be accompanied by an adult aged 18 or above whilst visiting the Jeanie Johnston.

11.7 Pets or animals (with the exception of guide dogs, hearing dogs and other certified service animals) are expressly prohibited within the Jeanie Johnston.

11.8 When purchasing tickets online you may wish to opt-in to receive further information and communications from the Jeanie Johnston via email.

11.10 The Jeanie Johnston can process payment of bookings via phone (01 473 0111) with a valid credit card. No record of customers full credit card details is retained by Jeanie Johnston in any form (written, electronic, audio recording, etc) after the payment has been processed.

12. Contact us

12.1 To contact us, please email

Thank you for visiting our site.

Times & Prices


Mon-Sun: 10.00, 10.30, 11.00, 11.30, 12.00, 12.30, 13.30, 14.00, 14.30, 15.00, 15.30, 16.00, 16.30

General Admission

  • Adults (Age 18 - 64)€15.00
  • Senior (Age 65+)€13.00
  • Student (ID)€13.00
  • Teenager€12.00
  • Child (Age 6-12)€10.00
  • Infant (Age 0-5)FREE


  • 2 Adults & 1 Child€34.00
  • 2 Adults & 2 Children€39.00
  • Additional Child€8.00

Combo: Jeanie + EPIC

  • Adults (Age 18 - 64)€32.00
  • Senior (Age 65+)€29.00
  • Student (ID)€29.00
  • Teenager€23.00
  • Child (Age 6-12)€17.00
  • Infant (Age 0-5)FREE

Private Tour

  • Unlock a deeper connection to the past with an exclusive, personalized tour of the Jeanie Johnston.
  • Step on board and be transported back in time, joining them on their gruelling journey across the ocean.
  • Private Tour for up to 6 people - €450

“Phenomenam tour! Gearoid was a well informed, humorous, and engaging tour guide. The Jeanie Johnston tour was well done – we were able to ask many questions, see multiple areas of the boat, and learn about this significant piece of Irish history.”

Jenny P • Dec 2021