We are located in Dublin’s Docklands in the heart of Dublin City. You’ll find us at Custom House Quay, just past the chq Building and opposite the Hilton Hotel.

On Foot

We’re within easy walking distance of Dublin City Centre – just a 10-minute walk from O’Connell Street. Walk along Eden Quay, keeping the Custom House on your left and the River Liffey on your right. Continue past The chq Building and you’ll find us docked across the road from the Hilton Hotel. 

By Bike

If you want to travel by bike, you can hire one from one of the many DublinBikes stations located all across the city. You’ll find all the details and a list of stations here.

The closest bike station to us is Station 8, which is in front of Custom House Quay.

By Bus

We are served by many bus routes:

• Take the 14, 15, 27, 31, 32, 42, 43, 53 or 130 bus

to Amiens Street/Connolly Station

• DoDublin Tour Bus – Custom House Quay Stop
• City Sightseeing – We’re Stop 20!

By Luas

Take the Luas Red Line and get off at the George’s Dock stop. Walk through The chq Building and you will find us almost directly opposite.

By Train

We’re located within easy walking distance of many train stations:

• Connolly Station – 5-minute walk
• Pearse Station – 7-minute walk
• Tara Street Station – 7-minute walk

If you’re coming from Heuston Station it’s about a 40-minute walk but you can also take the Luas, bus or bike from right outside the station.

By Car

If you’re driving, we’re a 5-minute drive from Dublin Port, the south exit of the M50 tunnel and the East Link Toll Bridge.

• A tour of the ship with one of our informative and entertaining guides.
• A chance to hear the stories of some real-life passengers and crew.
• An overview of one of Ireland’s most significant historical periods, The Famine.
• Q&A session.
• Time to tour on your own and take some memorable photos.

The tour takes approximately 50 minutes.

This is a fully guided tour and your group will be accompanied by one of our knowledgeable guides, who will give you the history of the ship and share the stories of some of its passengers and crew.

Unfortunately we do not have any toilets on board but you are welcome to use the bathrooms in The chq Building, which is located less than a 5-minute walk away.

At the Jeanie Johnston we want as many people as possible to be able to come and enjoy the experience and we always do our best to accommodate those with special requirements.

Unfortunately, due to the nature of the ship and the fact that access is across a gangplank, our tour is not suitable for wheelchairs, mobility scooters or buggies. Visitors will need to be able to walk across the gangplank onto the ship. Scooters and buggies can be left in our office during the tour.

We will do everything we can to cater for people with disabilities. If you or your family members need any extra assistance, please let us know in advance and we’ll make sure they have a pleasant visit.

If you wish to change the date and/or time of your booking, simply contact us directly at least 24 hours before you are due to visit. Give us your name, booking reference and the date and time you wish to change your booking to and we’ll do our best to accommodate you. Please note these changes are subject to availability and are made at our discretion.

Our standard cancellation policy means that all purchases are final and tickets are non-refundable but if you need to change your date or time slot for any reason please get in touch and we will do our best to reschedule your visit. If you are seeking a refund, please contact us directly a minimum 24 hours before your scheduled arrival, stating your name, booking reference, your reason(s) for cancelling and why they justify a refund.

Dublin’s Docklands is bursting with fun things to see and do. Why not combine your visit to the Jeanie Johnston with a visit to one of the many other local attractions? We’ve got lots of great suggestions here.